Products & Services
There are five key areas to our company, the combination of which, we believe, makes us unique in our field.
1. We design, develop and manufacture:
We design, developand manufacture capital equipment for discerning microbiologists and, since 2008, for tissue and cell culture specialists as well. In a medium-sized business everyone has more than one role – and nearly 40% of our UK staff are involved in product engineering in one way or another. We use industry standard 3D software, state-of-the-art manufacturing techniques and in 2011 we invested in new computer controlled machine tools. For several years we have launched one major new product, designed and developed in-house, every year. Each has been a commercial success. We export more than half of what we make to many countries around the world.
2. We distribute products that complement our own product range.
We partner with like-minded UK and foreign manufacturers to make their complementary products available to our customers at home and abroad.
3. We operate a contract microbiology laboratory.
We have our own suite of GLP compliant laboratories with extensive experience of working within the animal feed industry as well as with the medical device, textile, food and chemical industries. We undertake prestigious projects, mainly for European and North American pharmaceutical companies. In addition to our laboratory being a profit centre in its own right, our scientists also provide valuable product and protocol development support for our staff, distributors and customers.
4. We provide maintenance and calibration services.
Because most of our customers operate on a 24-hour basis and therefore require their equipment to work continuously, we have a dedicated team of engineers providing preventative maintenance and emergency breakdown cover. Importantly, our service engineers receive factory-based training from the engineers who have designed and developed the products they support, whether developed in-house or from those companies whose products we act as authorised distributors for.
5. We sell consumables.
We sell a small range of disposables and consumables directly related to the capital equipment we offer.
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